What does Web 2.0 have to do with the federal government?

Text messaging.  YouTube.  Facebook.  Twitter.  Wikipedia.  Skype.  Toys to some.  But these digital technologies are revolutionizing the way that many individuals are connecting with each other, building relationships and organizing themselves around common interests or goals. 

Social media is not just changing how we interact on a personal level, but it is also changing the face of business.  The ever-evolving world of Web 2.0 is characterized by low-entry barriers for communities, communication and engagement.  The private sector has already begun to capitalize on the opportunities that these technologies present and are adapting their business models to capture the attention (and involvement) of whole networks of customers.  As  Don Tapscott explains in his book Wikinomics, the era of mass collaboration is upon us.

So where does that leave government? 

Early on in the 2008 Presidential Campaign, Barack Obama embraced the use of social media.   As President, he has continued to use the internet as a way to reach the American public – just last week President Obama was successful in drawing over 93,000 users to an online town hall meeting .  No longer are we strictly operating in a world of Web 2.0.  We are seeing the highest level of leadership in our country support a movement towards Government 2.0.

As part of the Atlanta Federal Executive Board’s (FEB) 2009 “Leadership Government” program, a team of federal employees will explore the question “What does Web 2.0 have to do with the federal government?”  In some instances, we are already seeing some of our agencies employ the use of these technologies to advance the mission and serve the public.  In other instances, we are seeing restrictions placed on the use of these technologies due to federal concerns with privacy regulations, IT security concerns, and Congressional intervention.  Our intent is to use this blog as a vehicle to educate ourselves and other federal employees about these issues and explore potential applications of these technologies that will add value to the Atlanta federal community.

April 1, 2009 at 11:16 pm 2 comments

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